Return and Refund Policy

At JSR TRADERS, we strive to ensure you are satisfied with your purchase from ZapTray. However, if you need to return an item, please read our return policy below.

Return Window

You have 5 days from the date of delivery to initiate a return.

Eligibility for Returns

To be eligible for a return, the item must be unused and in its original packaging.

Return Shipping

Customers are responsible for paying for return shipping costs.

Refund Process

Refunds will be processed back to your original payment method once we receive the returned item.

Non-Returnable Items

Certain items may not be eligible for return. Please check the product details for specific return policies.

If you have any questions regarding our Return and Refund Policy, please contact us at connect@zaptray.com.

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